May 13, 2025
Moving house isn’t just packing boxes — it’s packing your life into a truck.
And if you’ve ever felt that gut-wrenching mix of excitement and anxiety as the big day approaches, you know the stakes.
It’s not just furniture on the line — it’s memories, routines, sometimes even your sanity. So choosing the right removalist?
It’s not a side task. It’s the task.
Before you shake hands or sign contracts, take a breath. Ask the right questions — the kind that turn chaos into calm, and a moving truck into a moving partner.
Here’s a list of the most important questions that you must ask your removalists company before hiring them.
This is non-negotiable.
Would you hand over your car keys to a stranger with no license? Probably not. The same logic applies here.
Ask:
A legit removalist won’t flinch when you ask this — they’ll be proud to show proof. It’s a simple way to protect your stuff and your peace of mind.
This is where most people get stung.
A deceptively cheap quote might not include:
Ask for a detailed, itemised quote. Don’t be shy. This is your wallet we’re talking about.
Let’s be real — moving rarely goes perfectly to plan. That’s why you need clarity here.
Pick what works best for your situation, but don’t forget to ask about minimum booking times and overtime charges.
Experience is everything when it comes to navigating narrow hallways, dodging bad weather, or figuring out how to get a fridge into a third-floor apartment.
Ask:
Even if someone has a flashy website, you want movers who’ve seen it all — and solved it all.
This is your reality check.
What others say about them is way more important than what they say about themselves.
Head to:
You want consistency — great service, fair pricing, careful handling. If you see repeated complaints (especially about damage or lateness), that’s a red flag waving like a madman.
You don’t want to discover the damage and the lack of accountability at the same time.
Ask:
What’s your damage policy?
How do I file a complaint?
Is compensation offered?
You’d be surprised how many companies squirm when this comes up. You don’t want a shrug — you want a system.
Imagine realising the night before your move that you need 25 boxes and a truckload of bubble wrap.
Ask:
Some removalists offer eco-friendly or reusable boxes — a bonus if you care about your carbon footprint.
You don’t want strangers showing up at each end of the move. Consistency matters.
Ask:
You want accountability — not a game of pass-the-parcel with your belongings.
Some things aren’t replaceable — heirlooms, artworks, instruments. The last thing you want is them treated like a pile of bricks.
Ask:
Life happens. Settlements get delayed. Kids get sick. Plans change.
Ask:
Flexibility isn’t just a perk — it’s a sign of professionalism.
Say there’s a gap between moving out and moving in — can you hold onto my stuff temporarily?
Some removalists have partnerships with storage facilities or offer storage themselves. This can be a lifesaver if timelines slip.
Ask:
Trust us, this question has saved many last-minute panic.
Using removalists Melbourne locals trust can make a huge difference.
Local removalists know:
A company like Book A Move, for example, has deep experience with Melbourne’s quirks — from tight laneways to high-rise building regulations. It’s not just about moving. It’s about knowing the terrain.
Choosing a removalist shouldn’t feel like spinning a roulette wheel.
The right questions are your armour — they cut through fluff, reveal red flags, and help you find the company that treats your move like their own.
Think of this as your moving day lie detector. If a removalist squirms at these questions or dances around them, you’ve got your answer — keep looking.
Because this isn’t just a job. It’s your life in boxes.
Tags :
Share This :
Alice, an ace content strategist and writer with years of experience crafting compelling narratives across diverse industries, excels at turning complex topics into engaging, easy-to-understand content. Known for her knack for blending storytelling with strategic insight. Alice creates blogs, articles, and press releases that not only inform but also resonate with readers. Her dedication to understanding industry trends and audience needs ensures every piece he writes delivers value, clarity, and impact. Whether it’s simplifying gold trading insights, curating coffee shop strategies, or championing local businesses, Alice’s words leave a lasting impression.
Follow us
Book A Move is proud to be Australia’s trusted choice for hassle-free removals. Since our inception, we have been making moves smoother by offering top-notch services for house and apartment relocations, office moves, and business deliveries.
Copyright © 2024 - 2025 Book a Move | Designed by Logicsofts Australia